Get Help with Utility Assistance
The LIHEAP program will close tomorrow, September 16, at 8:00 AM.
We will reopen soon to accept applications for Care to Share assistance only, specifically for FPL (Federal Poverty Level) users.
The exact reopening date will be announced shortly. Please check back for updates.
For any questions, please call 1-833-CSD-WILL and speak with an agent.
RENT & RELOCATION:
RENT RELOCATION PORTAL IS NOW CLOSED
Applications will be reviewed on a first-come, first-served basis until funding is exhausted.
Required documents must be submitted by Friday, September 19, 2025, at 5:00 PM. Incomplete applications will not be reviewed.
Required Documents:
* Current, valid rental lease agreement (not expired)
* Government-issued photo ID
* Social Security card number (applicant only)
* Social Security numbers for all household members
* Income verification for head of household
* Proof of residency (one of the following): Driver’s license with rental address, Recent utility bill (in applicant's name), Government mail (in applicant’s name).
* Proof of crisis
Landlord Requirements:
We strongly encourage you to communicate with your landlord as soon as possible so they are prepared to register and support your application.
* A balance statement (electronic only, no handwritten) will be requested from your landlord by the County.
* Landlords must be registered as vendors with Palm Beach County to receive payment.
* If your landlord is not registered, you must provide their email address so the County can send them the registration link.
Palm Beach County Vendor Registration Information:
Program Information & Eligibility
To apply, please call the Call Center at 1-833-CSD-WILL (273-9455).
Appeals
How do I appeal if my application was denied?¿Cómo puedo apelar si mi aplicación fue denegada?
Kouman pou mwen fè rapèl si yo refize aplikasyon mwen an?
Samples of Supporting Documents
- Rental Lease Agreement
- Utility Company Bill Past Due for Each Month Requested
- Valid Government Issued ID
To promote independence of life in Palm Beach County by providing effective and essential services to residents in need.
Equity
Compassion
Integrity
Professionalism
Empowerment
A community where all residents of Palm Beach County have the resources and opportunities to achieve their full potential.
Contact Us
Palm Beach County
Community Services
810 Datura Street
West Palm Beach, FL 33401
561-355-4700
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
Board of County Commissioners
