Get Help with Utility Assistance
LIHEAP applications will reopen on October 1, 2025.
Apply for LIHEAP applications at
click hereFlorida LIHEAP | Promise.
For any questions, please call 1-833-CSD-WILL and speak with an agent.
RENT & RELOCATION ASSISTANCE:
New Applications Opening:
We will begin accepting new Rental and Relocation Assistance applications on Tuesday, February 3,2026 at 8am
Applications will be accepted online only through this portal.
Important Notice:
Please note that we have a very limited number of available spots, and applications are processed on a first-come, first-served basis.
Eligibility Criteria
Eligibility is reviewed during each application period based on current program guidelines. At this time:
1. Households must not have received rental or relocation assistance from any agency within the past 12 months, and
2. The household must include at least one of the following:
* A child age 18 or under
* A senior household member
* A disabled head of household
In addition, applicants must provide:
Proof of crisis: documented financial crisis within the past three (3) months / 90 days.
FREQUENTLY ASKED QUESTIONS
Program Information & Eligibility
To apply, please call the Call Center at 1-833-CSD-WILL (273-9455).
Appeals
How do I appeal if my application was denied?¿Cómo puedo apelar si mi aplicación fue denegada?
Kouman pou mwen fè rapèl si yo refize aplikasyon mwen an?
Samples of Supporting Documents
- Rental Lease Agreement
- Utility Company Bill Past Due for Each Month Requested
- Valid Government Issued ID
To promote independence of life in Palm Beach County by providing effective and essential services to residents in need.
Equity
Compassion
Integrity
Professionalism
Empowerment
A community where all residents of Palm Beach County have the resources and opportunities to achieve their full potential.
Contact Us
Palm Beach County
Community Services
810 Datura Street
West Palm Beach, FL 33401
561-355-4700
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.